PRIVACY POLICY

Updated November 2018

Aramsco knows that you care about the collection and use of your information and thus has created this Privacy Policy to describe how we collect, use, share, and protect your information. By visiting Aramsco.com or other sites of Aramsco and its affiliates or subsidiaries (the “Websites”), you agree to the terms of this Privacy Policy, which are incorporated and made part of our Terms of Use. We may need to update our Privacy Policy, and if we choose to do so, we will post the changes on this page. Such changes shall apply to information collected after the date of the change. We recommend that you review this Privacy Policy periodically.

INFORMATION WE COLLECT

We may collect and store information you provide us through our Websites (not information collected offline) and when you place an order, create an account, call us with a question, respond to communications such as e-mail, or participate in another Website feature.

Information we may collect from you includes:

  • Name
  • E-mail address
  • Mailing address
  • Phone number
  • Credit card, debit card or other checking account information
  • Transaction information
  • Credit application information, such as your Social Security information

You can correct or update your personally identifiable information by re-registering, updating your profile, or contacting us by e-mail at customer.service@aramsco.com or telephone at 1-800-767-6933.

HOW WE COLLECT YOUR INFORMATION

We collect information related to your interactions with our Websites, including IP addresses and browser behavior, to analyze trends, administer the Website, track user activities, infer user interests, and otherwise induce, deduce, and gather information about individual users and market segments. Your information is collected through common technology such as "cookies," as is further described below. We will only use personal information to the extent it is necessary to fulfill the purposes for which it was collected or as otherwise disclosed in this Privacy Policy.

DO NOT TRACK SIGNALS

Because there is as of yet no common understanding of how to interpret Web browser-based Do Not Track (“DNT”) signals, we do not currently respond to undefined DNT signals.

HOW WE USE YOUR INFORMATION

We may use the information we collect from you for things like:

  • Customizing your experience on our Websites and identifying your preferences
  • Responding to your customer service requests
  • Conducting market research and analysis
  • Processing transactions and fulfilling orders

Aramsco may, subject to applicable laws, use personal information to contact you about our Websites and services, including to provide information on additional products from Aramsco that may be of interest to you, though you may withdraw your consent. You can always limit the communications that Aramsco sends to you. To opt out of commercial e-mails, simply click the link labeled “unsubscribe” or “opt-out” at the bottom of any commercial electronic communication we send you. Please note that even if you opt out of promotional communications, we may still need to contact you with important information about your account.

HOW WE SHARE YOUR INFORMATION

We will not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described herein. The term "outside parties" does not include our affiliates and Website hosting partners and other parties who assist us in operating the Websites, conducting market research and analysis, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. In the event that we sell our company or otherwise transfer any assets of our company, we may provide your information to the purchaser so that you may continue the relationship or business with us and our products. We may also release your information when we believe that the release is appropriate to comply with the law, enforce the Websites’ policies, or protect our or others' rights, property, or safety. We may also disclose personal information when such disclosure appears necessary to comply with a subpoena in the course of managing a dispute, governmental inquiry or other litigation process.

We may also disclose information to our accountants, auditors, agents, lawyers and other advisors in connection with the enforcement or protection of our legal rights in accordance with or as authorized by law. We will obtain assurances from our agents that they will safeguard personal information consistently with this Privacy Policy. Examples of appropriate assurances that may be provided by agents include a contract obligating the agent to provide at least the same level of protection as is required by the relevant Privacy Shield Principles, being subject to Regulation (EU) No 5419/16 (“General Data Protection Regulation” or “GDPR”), or being subject to another European Commission adequacy finding. Where Aramsco has knowledge that an agent is using or disclosing personal information in a manner contrary to this Privacy Policy, Aramsco will take reasonable steps to prevent or stop the use or disclosure. However, non-personally identifiable Website visitor information may be provided to other parties for marketing, advertising, or other uses.

RETENTION OF YOUR INFORMATION

Personal information that we collect, access or process will be retained only as long as necessary for the fulfilment of the purposes for which it was collected, unless otherwise provided for under services contracts with clients or as required or authorized by law. Personal information that is no longer required to fulfil the identified purposes will be destroyed, erased or made de-identified.

HOW WE USE COOKIES; INTEREST-BASED ADVERTISING

We collect information through cookies. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. Cookies are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may employ third-party service companies to process your information to assist us in better understanding the Websites’ visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Through your browser, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. We do not control and cannot guarantee the effectiveness of third-party cookie-management tools.

We also use information collected through cookies, web beacons, or similar technologies to assist us and our partners, such as Facebook, in delivering interest-based advertising based on the way you shop and interact with the Websites. You have a choice about whether you want to allow use of your information in this manner, and can learn more and opt-out of online advertising by visiting: http://www.aboutads.info/choices. If you are located in the European Union, you can visit: http://www.youronlinechoices.eu. Please note that the opt-out mechanism provided is cookie-based, so you must have cookies enabled in your web browser, and they will only affect the specific computer that is used to submit the request. If you have multiple computers or change computers, or use multiple browsers, you will need to submit an opt-out request for each. Once you opt out, if you delete your browser’s saved cookies, you will need to opt out again. Mobile devices may involve unique advertising choice mechanisms. For more information, please visit: www.networkadvertising.org/mobile-choices.

SAFEGUARDING PERSONAL INFORMATION

We use industry-standard security measures to protect the confidentiality of personally identifiable information under our control and appropriately limit access to it. However, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. We will notify you of any loss of data or breach of our security measures that has resulted in the loss or unauthorized access, disclosure, use or acquisition of personal information or otherwise presents a potential threat to such information, without undue delay, as required by law.

LINKS TO THIRD-PARTY WEBSITES

Our Websites may contain third-party links to sites operated and maintained by third parties over which we have no control. We have no responsibility or liability for the content and activities of any third parties or third-party websites, including any linked sites. Many of these sites have their own privacy policies and this Privacy Policy applies solely to information collected by the Websites. We encourage you to review the privacy policies of such websites before disclosing your personal information to them.

CROSS-BORDER TRANSFER OF PERSONAL INFORMATION

It is important to note that the Websites are operated in the United States. Therefore, your personal information may be transferred to and stored in the United States or other countries with data protection laws that differ from the country where you are located. Your personal information may be available to government authorities under lawful orders and laws applicable in such foreign jurisdictions. As noted above, Aramsco complies with the GDPR, where applicable.

CALIFORNIA PRIVACY RIGHTS

California residents who provide personal information in obtaining products or services for personal, family or household use are entitled to request and obtain from us once per calendar year information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g., requests made in 2018 will receive information regarding 2017 sharing activities). To obtain this information from Aramsco, if applicable, please send an e-mail message to customer.service@aramsco.com with "Request for California Privacy Information" in the subject line and in the body of your message. We will provide the requested information to you at your e-mail address in response.

CHILDREN'S PRIVACY

Our Website and services are not directed at children and we do not knowingly solicit or collect personally identifiable information from children under 13 years of age without verifiable parental consent. If you become aware that a child has provided us with personally identifiable information, please contact us promptly by sending an e-mail message to customer.service@aramsco.com with "Request for Child Information Removal" in the subject line and the name and age of the child in the body of the message. We will then make reasonable efforts to delete the child's information from our database and to not use such information for any purpose (except where necessary to protect the safety of the child or others as required or allowed by law).

ACCESS, OBJECTION, CORRECTION, AND DELETION

We respect your right to obtain confirmation as to whether your personal information is being processed, information about the purposes of that processing, and information about the recipients to whom your personal data have been or will be disclosed. Also, we respect your right to receive the personal data you have provided to Aramsco in a structured, commonly used and machine-readable format, and your right to object to the processing of personal data for direct marketing. In addition, we respect your right to access and correct your personal information. If you need assistance correcting or updating your personal information, please contact us using the contact information detailed in the Questions and Comments section below. You may exercise your rights, subject to applicable laws, to request that we delete or restrict access to your personal information. We may need to retain it for legally permitted purposes, and this will be explained to you if necessary.

RIGHT TO LODGE COMPLAINTS

We are transparent about the ways in which we collect and use personal information, and welcome your questions and concerns. If you have any concern or complaint about the way we handle your personal information, please contact us as described below. To the extent you believe we have not addressed your concerns or otherwise choose to do so, you have the right to lodge a complaint with a supervisory authority in the country where you reside and/or the United States. You may contact the US Federal Trade Commission regarding your concerns. For more information, please see https://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc.

CHANGES TO OUR PRIVACY POLICY

We will review and update this Privacy Policy as required to keep current with rules and regulations, new technologies and security standards. We will post those changes on the Websites and/or update the Privacy Policy modification date above. In certain cases, and if the changes are material, we will provide written notice to clients directly by e-mail or otherwise.

QUESTIONS AND COMMENTS

If you have any questions or comments about our Privacy Policy, please contact us by e-mail at customer.service@aramsco.com with "PRIVACY POLICY" in the subject line or by phone at 1-800-767-6933 or by mailing us at the following address:

  • Aramsco, Inc.
  • 1480 Grandview Avenue
  • Paulsboro, NJ 08066
Copyright © 2019 Aramsco. All rights reserved.